Only The Highest Standards
Price’s Alarms owns and operates our own ULC certifified monitoring station serving BC clients. There is only one measuring stick when it comes to verification and compliance to minimum standards for a monitoring centre, and it is ULC. The building construction, security, systems, procedures and record keeping are all subject to engineering requirements and regular inspections.
Underwriters Laboratories of Canada (ULC) is a not-for-profit organization representing stakeholders from the insurance industry, security providers and customers to develop standards by which we adhere. Price’s Alarms has maintained a ULC listing since 1986 and is the only ULC approved security company with a monitoring station on Vancouver Island.
The assurances you will receive in dealing with a ULC monitoring station are:
- Approved building design and construction
- Controlled entry to operations room
- Adequate UPS/battery backup
- Adequate generator backup with auto-switchover
- Redundant configuration of all computer hardware
- Spare parts for all alarm receiving equipment
- Data backup integrity
- Meticulous record keeping
- ULC approved monitoring dispatch software
- Training program
- Staffing requirements
- Backup lighting
- Regular inspections by ULC staff
Secure Home, Secure Monitoring Station
Every entry point of our monitoring station is protected by video surveillance and access control systems. It may be more of a bunker or a vault than an office, but it is the heart of our operation and it needs to be well protected.
In addition to a thorough criminal background check, all of our monitoring station employees receive extensive training in alarm response. We have a Security Industry Association (SIA) certified trainer on staff to ensure that new recruits are trained to the highest industry standards that our customers have come to expect. Our comprehensive training program is an intensive one-on-one training system including daily written performance reviews and charting of progress.
Our staff receive continual professional development training throughout their careers, ensuring that the entire Price’s Alarms monitoring team holds current knowledge on alarm security and is proficient at handling monitoring transmissions efficiently and appropriately.
Whether you are asleep at home, out for the day, or away on vacation, you know that Price’s Alarms is monitoring the security of your home with the same care we would monitor our own homes.